Effective Date: 6/10/2025
Welcome to Elite Generators. By accessing or using our website (https://elitegenerators.co.uk), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. General Information
Elite Generators is operated by Elite Generators Ltd, located at 4 Cornfield Road, Birmingham, West Midlands, B31 2EA, United Kingdom. These terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, or contributors of content.
2. Eligibility
To use our site and place orders, you must be at least 18 years old and capable of entering into legally binding contracts. By using the site, you confirm that you meet these requirements.
3. Products and Descriptions
We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However, we do not warrant that the product descriptions or other content on the site are always accurate, complete, or current. All products are subject to availability.
4. Ordering and Payment
Orders can be placed via our website. Full payment is required at the time of purchase unless otherwise agreed. We accept major credit/debit cards and other listed payment methods. Prices are listed in GBP and may include applicable taxes.
5. Shipping and Delivery
We aim to process and dispatch orders promptly. Shipping times and costs vary based on location and delivery method. We are not responsible for delays outside our control, including courier delays or customs clearance.
6. Returns and Refunds
We offer returns on eligible products within 14 days of delivery, subject to our return policy. Items must be unused and in original packaging. Refunds will be issued via the original payment method once items are inspected. Custom or used items may not be eligible for return.
7. Account Security
If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access to your account. We are not liable for any loss or damage resulting from your failure to safeguard your account.
8. Limitation of Liability
To the fullest extent permitted by law, Elite Generators Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability is limited to the value of the product purchased, except as otherwise required by law.
9. Intellectual Property
All content on the site, including text, graphics, logos, images, and software, is the property of Elite Generators Ltd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our site. Continued use of the site constitutes acceptance of the revised terms.