Shipping Information

Currency and Country

All transactions are processed in GBP (British Pounds). We currently ship within the United Kingdom only.

No Delivery Location

If we are unable to ship to your location within the UK, we will notify you promptly, and any order payments will be refunded in full. Please ensure your delivery address is correct at checkout.

Shipping Cost

We offer free shipping on all orders within the UK. There are no shipping charges on any order, regardless of size or value.

No Hidden Charges

We pride ourselves on being transparent with our pricing. There are no hidden charges. The price you see at checkout is the final price you pay, excluding any applicable taxes.

Order Processing Time

All orders are processed during our business hours (Monday – Friday, 9 AM to 5 PM GMT). Orders are usually processed within 1–2 business days. Please note that during busy periods or holidays, processing may take slightly longer.

Processing Time

Once your order is processed, your items will be dispatched according to your selected shipping method. Standard shipping typically takes 3–5 business days for delivery within the UK.

Weekend Orders

Orders placed on Saturday or Sunday will be processed the following business day (Monday). Shipping times will begin once the order has been processed.

Order Cut-Off

To ensure your order is processed and shipped promptly, the cut-off time for same-day shipping is 2 PM GMT. Orders placed after this time will be processed the next business day.

Estimated Transit Time

Estimated transit times vary based on the shipping method and destination. For UK orders, delivery typically takes 3–5 business days.

Total Delivery Estimate

Once your order is shipped, the total delivery estimate is 4–7 working days. This includes processing and shipping time. Please allow for additional time in case of unexpected delays.

Shopping and Packaging

We take great care in packaging your items to ensure they arrive in perfect condition. Our team uses high-quality materials to protect your products during transit.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow the progress of your shipment on the carrier’s website.

Missing Items or Damaged Parcels

If your package arrives damaged or if there are missing items, please contact us within 48 hours of receiving your shipment. We will investigate the issue and provide a replacement or refund for any damaged or missing products.